Returns

Returns

Broken and faulty products - In the unlikely event that you receive an item broken or faulty we will replace it Free of Charge. We may require the item to be photographed and emailed to support@ltbestgifts.co.uk or in some cases returned to us and we will refund you the cost incurred. Items broken on arrival must be notified within 3 days of receipt.

Cancel your order - You can cancel your order without reason at any time, please contact our customer service team support@ltbestgifts.co.uk

If you decide that the Goods are not appropriate, you may return them at your cost for a refund on the Goods. The Goods must be returned in perfect resaleable condition, including the original Presentation/Gift Boxes where applicable and a Sturdy outer box to prevent damage. We reserve the right not to refund or offer a partial refund on returned Goods that do not comply with the above. We normally allow you up to 30 days after receipt of goods within which to return items.